Sooner or later we need to slam shut the door on technical have-nots. Pew Research found that nearly half of adults surveyed need help setting up computers and cell phones. Ars Technica notes what follows: Kids are always fixing their parents' PCs. But they don't take these insights to the logical conclusion: It's time to fire the IT support team. Imagine how much progress we could make as a society if we just dropped those who just can't merge onto the Information Superhighway. I will never get back those lost weekends I spent formatting my mom's Filemaker forms or troubleshooting... [Tags: adults, cell phone, cell phones, company money, converse]