Why You Should NEVER Listen to Your Customers

Why You Should NEVER Listen to Your Customers

blogmaverick.com
An article by John Doerr had a great quote from technology luminary Alan Kay that every entrepreneur needs to remember “The best way to predict the future is to invent it.” I’m working with a company that at one point had a product that was not only best in class,...
Why You Should NEVER Listen to Your Customers
                       

Comments:

image description Brian Hill

I like it

image description Brian Sullivan

The title is linkbait -- Cuban in fact tells you to listen -- but an active not passive listener "Your customers can tell you the things that are broken and how they want to be made happen. Listen to them. Make them happy. But they won’t create the future roadmap for your product or service. That’s your job." - the title of his article could well be "Why you should always listen to your customers"

image description Andy Fox

customer is usually right - even when you think he isn't

image description CW™

I like it

image description Panayotis Vryonis

Why You Should NEVER Listen to Your Customers (if you are an entrepreneur): http://bit.ly/bkhPdG

image description Mike Fruchter

RT @leeodden Interesting argument from @mcuban on why you should never listen to your customers: http://bit.ly/92dGU5

image description Ted Louie

Why You Should NEVER Listen to Your Customers

image description Rob Diana

Why You Should NEVER Listen to Your Customers

image description John E. Bredehoft

Why You Should NEVER Listen to Your Customers

image description John E. Bredehoft

"Then it made a fatal mistake. It asked its customers what features they wanted to see in the product and they delivered on those features. Unfortunately for this company, its competitors didn’t ask customers what they wanted. Instead, they had a vision of ways that business could be done differently and as a result better. Customers didn’t really see the value or need, until they saw the product. When they tried it , they loved it."

image description Morton Fox

I like it

image description Corvida

Why Your Customers can't create the future roadmap for your product or service - http://bit.ly/cHtis1

image description Larry Kless

Why You Should NEVER Listen to Your Customers

Related:

Astronaut From Space Station Feels Dizzy, Horrible, And Old Now That He's Back On Earth

Ex Amazon Employee: Google Is 'A Threat 'To Amazon's Cloud (AMZN, GOOG)

www.businessinsider.com
New A former Amazon Web Services engineer recently conducted an Ask-Me-Anything session on Reddit, and one of the more surprising things he said was just how much of a threat Google's cloud computing service is to Amazon. That's because Google's cloud is faster than Amazon's, he said. With cloud computing, where...
Ex Amazon Employee: Google Is 'A Threat 'To Amazon's Cloud (AMZN, GOOG)
Why Yahoo acquiring Tumblr for $1 billion makes a certain horrible kind of sense
ZTE and Huawei face EU investigation over predatory pricing

Sadly, more Suicides from Foxconn Factory have been reported

www.patentlyapple.com
New According to a new press release by China Labor Watch, another Foxconn employee from their Zhengzhou factory where Apple's iPhone is assembled jumped off a building to his death last Tuesday. The news ......
Sadly, more Suicides from Foxconn Factory have been reported

The Last of Us will debut 'play while it downloads' feature on the PS3

www.engadget.com
New Even though we don't yet know what the PlayStation 4 looks like or how much it will cost, one of the many details revealed at Sony's February event was that games will be playable even as they download. Now it turns out we won't have to wait for the...
The Last of Us will debut 'play while it downloads' feature on the PS3

Here's What It's Like Getting Around In Philly's Free 'Rogue' Car Service

www.businessinsider.com
New I'm in Philly for the weekend, determined to prove I can have a great time for less than $100.  So far, I'm having a blast and I've still got 80 bucks to play around with. One of my biggest concerns in planning this trip was figuring out how to get...
Here's What It's Like Getting Around In Philly's Free 'Rogue' Car Service

We've entered the age of emotional, design-centric, e-commerce

gigaom.com
New When I opened up my first package from online women’s clothing startup Everlane, an immediate smile spread across my face. The company had wrapped the cashmere sweater I bought in a soft, silky Everlane-branded cream-colored bag. It was a very basic choice — not something meant to blow your mind...
We've entered the age of emotional, design-centric, e-commerce
I Didn't Love Google Glass, But It Did Help Me Live In The Moment With My Kids

Smartphone security in the workplace a tough issue with BYOD

www.pcworld.com
The "Bring Your Own Devices" trend has a dual-personality problem on its hands. How can corporate data and personal data exist on a single smartphone? Companies don't want their deep secrets to get out, while employees don't want to be told how to use their precious mobile gadgets that...
Smartphone security in the workplace a tough issue with BYOD
× Just a test of the new info bar. What do you think?