No More Call Centers: Needle Grabs $10.5M To Turn Your Fans Into Customer Service Reps

No More Call Centers: Needle Grabs $10.5M To Turn Your Fans Into Customer Service Reps

techcrunch.com
Thanks to increasingly powerful mobile and web technologies, people can work from practically anywhere. One eCommerce startup, the Utah-based Needle, sees a big opportunity for this mobile, remote, and telecommuting workforce to change the way businesses connect with their customers and influence the way consumers make purchasing decisions. Rather than...
No More Call Centers: Needle Grabs $10.5M To Turn Your Fans Into Customer Service Reps
                                       

Comments:

Related:

With founder and VC connections, Spoken buys HyperQuality

www.geekwire.com
In a deal of undisclosed size, Bellevue-based Spoken Communications today announced its acquisition of Seattle’s HyperQuality. These two companies should know each other very well. Not only do they share the same venture capital backer — Ignition Partners — but Spoken CEO Howard Lee previously founded HyperQuality.  Both companies develop...
With founder and VC connections, Spoken buys HyperQuality
5 outsourcing mistakes that will kill your startup

Apple Is Blowing PayPal And Amazon Away In Payments With 400 Million Accounts (AAPL, EBAY, AMZN)

www.businessinsider.com
Apple CEO Tim Cook just revealed that the company has 400 million active accounts with credit cards registered for its online stores—in other words, iTunes and the App Store. That's more than PayPal, which has 110 million active accounts (out of 232 million total), and Amazon.com, which reports having 152...
Apple Is Blowing PayPal And Amazon Away In Payments With 400 Million Accounts (AAPL, EBAY, AMZN)

Twilio Passes A Milestone: 100,000 Developers For Its VoIP, SMS Platform

techcrunch.com
Twilio, the San Francisco-based startup that powers all kinds of phone-like applications on the web and mobile, just passed 100,000 developers on its platform. That’s up from about 30,000 a year ago. “In six months, we’ve doubled our base,” said chief executive Jeff Lawson. “It’s been really exciting for us...
Twilio Passes A Milestone: 100,000 Developers For Its VoIP, SMS Platform

Consumer Cellular to Lease Shuttered T-Mobile Call Center, Hire at Least 650 Workers

allthingsd.com
At least some of T-Mobile’s laid off workers may be getting a reprieve. Consumer Cellular said on Wednesday that it will sublease a Redmond, Oregon facility and hire upwards of 650 people to work at the 77,000 square-foot facility previously run by T-Mobile. The small Oregon-based carrier, which is best...
Consumer Cellular to Lease Shuttered T-Mobile Call Center, Hire at Least 650 Workers

The Circuit: T-Mobile cutting 900 jobs, FCC Lifeline, FCC oversight hearing

www.washingtonpost.com
T-Mobile restructuring: T-Mobile is restructuring and eliminating 900 jobs, the company said Wednesday, in order to “better respond to market and customer demands.” Earlier this year, T-Mobile announced that it would be consolidating some of its call centers as part of a larger restructuring effort. The company did not...
The Circuit: T-Mobile cutting 900 jobs, FCC Lifeline, FCC oversight hearing

T-Mobile cuts 900 jobs in restructuring

www.computerworld.com
T-Mobile USA will cut 900 jobs in a restructuring on top of a 1,900-job reduction at its call centers that was announced in March....
T-Mobile cuts 900 jobs in restructuring
T-Mobile USA starts round 2 of layoffs, cutting 900 jobs

T-Mobile Cutting Another 900 Jobs in Wake of Failed AT&T Deal

allthingsd.com
T-Mobile USA is cutting a further 900 jobs this week as the carrier looks to revamp itself after the failed effort to sell itself to AT&T. The No. 4 U.S. carrier said that it is eliminating some jobs and outsourcing others, while also staffing up in some areas, such as...
T-Mobile Cutting Another 900 Jobs in Wake of Failed AT&T Deal
× Just a test of the new info bar. What do you think?