Twitter, Tumblr and Pinterest warn users after customer support service Zendesk gets hacked
thenextweb.com
New
Customer support service Zendesk revealed on Thursday that it had been hacked and three of its clients were affected. Twitter, Tumblr and Pinterest appear to be the three, as they have have all contacted users to warn that they may have been affected by the breach. Zendesk noted in a blog...
Comments:
Related:
Nuance acquires VirtuOz, potentially lending a voice to online virtual agents
gigaom.com
The Nuance Communications acquisition engine is revving up once again. Nuance has bought Franco-American virtual assistant developer VirtuOz, sources close to Nuance told GigaOM Thursday. The deal would strengthen Nuance’s enterprise business, adding a key web component to its mobile virtual customer support service rep Nina. The deal, which was...
How To Get Groupon To Waive Its Silly 14-Day Return Policy
www.businessinsider.com
This Christmas, I bought about half my presents on Groupon. At the time, I figured it was a great way to stay on budget, and it was easier to ship presents home than worry about packing them. I forgot just one thing: Groupon's ridiculous return policy. It hit me when...
Salesforce service Desk launches an iOS app to make customer support an untethered task
thenextweb.com
Desk.com, the customer support service acquired by Salesforce last year, has dropped version one of its iOS app, which will allow its customers to interact with their community on the go. The team announced the app on its Twitter account, and it looks pretty full-featured for a mobile app. One...
Salesforce Adds Multilingual Features To Customer Support Service Desk.com
techcrunch.com
Salesforce.com is working to make Desk.com, the customer service platform for small and medium businesses that it launched in January, more useful for global companies by announcing support for multiple languages. To be clear, Desk.com isn’t doing the translation for its customers. Instead, it’s adding features that take some of...
Freshdesk, the cloud-based customer support service, launches more tools for Google users
thenextweb.com
Freshdesk, the service that helps companies provide support through social platforms like Facebook and Twitter is launching further integration with Google Analytics and Google Contacts today. With over 4 million businesses using Gmail as their corporate email provider, the company has spotted a way to join the dots for those companies...
×
Just a test of the new info bar. What do you think?