Over in the Philippines, a tech-startup named Inovent recently unveiled a prototype of the Ilumina, an “LCD interactive TV” that promises web browsing, video and music playback, and recording capability. Here’s some background: from a tech point-of-view, the Philippines is known more for its very active mobile market and outsourced services. Companies like Texas Instruments and Accenture rely on the country to produce gadgets and provide customer support on the cheap. In short, there is no home-grown base for consumer electronics, which is why foreign brands like Nokia and Samsung dominate the market. This is obvious for a company...
According to a new report by Accenture, a large number of Millennials (those born between 1977 and 1997), expect their companies to accommodate their IT preferences, including their preferred computers and applications. More than a third of Millennials also indicated that they were dissatisfied with the technologies their employers currently provide. Among other things, Millennials would prefer to use instant messaging, text messaging, and RSS feeds to communicate with their clients and customers, though very few companies currently support these technologies. The report also highlights that a lot of employees are simply bypassing corporate IT departments if those don't offer...
Zuora, an SaaS startup that offers online services to manage and automate customer subscriptions and payments, has raised $15 million in a second round of funding from Shasta Ventures and Lehman Brothers Venture Partners, Venturebeat reports. The company had previously raised $6.5 million from Salesforce CEO Marc Benioff and Benchmark Capital (who also participated in this round), bringing the total of funding to $21.5 million. When Zuora launched its online billing solution last May, we wrote the company aims to alleviate the need for online businesses to develop their own billing systems, especially to handle recurring payments like those associated...
Dealing with the YouthForce The Millenials and Gen Ys are an increasingly important segment of our workforce. This demographic has had the luxury of a prosperous economy during their teenage years and adult life. They haven’t experienced an economic downturn or heaven forbid - an R! Accenture coined the term user-determined computing. The relates to the increasingly tech savvy workforce and the dramatic increase in the availability of free, customisable and easy to implement software. The Accenture argument goes that new technology within the workforce is just as likely to be deployed by users as it is by the IT department,...
What if 68% of your site visitors only came to research an offline purchase? According to research by Accenture: 68% compare prices online before shopping in a physical store 58% locate items online before purchasing offline 67% prefer to research online and buy from physical stores Just for fun, let’s call web shoppers with a high propensity to research online and purchase offline “ROPO” customers (a noun and a verb). Reasons to ROPO include: Shopper wants to view the item up close Shopper needs the item sooner than it can ship Shopper wants to avoid shipping fees Shopper might not...
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