applecare

applecare

The Most Gorgeous Screen You've Ever Seen -- Shattered (Video)

allthingsd.com
If you can’t get enough news about the new iPad, here’s yet another look at how Apple’s latest tablet fares, based on a certain test. And if you are tired of hearing about the new iPad, this story might still bring a smile to your face. The folks at gadget...
The Most Gorgeous Screen You've Ever Seen -- Shattered (Video)
Apple Store now offers refurbed 5th-gen iPod touch starting at $249
Retina MacBook Pro is the least repairable laptop ever, says iFixit

AppleCare reps currently installing 'pre-release' iTunes 11 builds, wider launch expected soon

9to5mac.com
We’re getting word that Apple has begun seeding select AppleCare representatives with “PRERELEASE” builds of the upcoming iTunes 11 app. It is unclear if these builds point to a release today, as the WSJ predicted, and if they are the final versions. Either way, with AppleCare employees getting their hands...
AppleCare reps currently installing 'pre-release' iTunes 11 builds, wider launch expected soon

Apple Adjusts Warranty Coverage in Australia to Comply With Consumer Protections Law

www.macrumors.com
Australian law requires that sellers of products offer warranties for "a reasonable period from date of delivery until the failure becomes apparent". This has been interpreted as two-years for computers. Apple's standard warranty on all products runs for one-year, while AppleCare extends coverage to three years on Macs. The Sydney...
Apple Adjusts Warranty Coverage in Australia to Comply With Consumer Protections Law

Apple to Update AppleCare with Subscription Service and In-Store Repair Options

www.macrumors.com
Apple has some changes in store for its service and support program AppleCare, according to a report from AppleInsider. The site claims Apple held a town hall session yesterday that outlined a number of changes to AppleCare that will soon be rolling out across the U.S. first, and then internationally...
Apple to Update AppleCare with Subscription Service and In-Store Repair Options

Apple Still Facing Criticism Over Warranty Issues in Europe as Lawsuits Spread to More Countries

www.macrumors.com
Following multiple fines in Italy over what regulators have called inadequate disclosure of consumer warranty rights, Apple is facing continued scrutiny in the broader European Union, with Dow Jones Business News reporting that Apple is now facing lawsuits from consumer associations in Belgium, Germany, Luxembourg, and Portugal. Apple was taken...
Apple Still Facing Criticism Over Warranty Issues in Europe as Lawsuits Spread to More Countries

Last minute rumors: iPad 3 to feature 1GB of RAM, Verizon LTE, AppleCare+

arstechnica.com
As the clock ticks down to Apple's special media event today, a few last-minute rumors concerning the expected announcements have surfaced. In particular, the "iPad 3" may have more RAM, get LTE service from Verizon, and have a new $99 AppleCare+ option. And, we may also see Apple adopt...
Last minute rumors: iPad 3 to feature 1GB of RAM, Verizon LTE, AppleCare+

How-to build a Hackintosh with Mac Pro specs for $1,148

9to5mac.com
We’ve told you about our affection for Hackintoshs before. With the recent Mac Pro spec refresh disappointing many and not taking advantage of modern technology such as Thunderbolt, USB3, SATA3 or just about anything less than three years old, maybe it’s time to consider building one for yourself. Lifehacker’s Adam Dachis compiled a...
How-to build a Hackintosh with Mac Pro specs for $1,148

Apple faces EU-wide probes into misleading warranty practices

www.macworld.com
Apple's warranty offerings could be pulled in the European Union in the wake of inquiries the E.U. Justice Commissioner is making into possible misleading sales practices, also known as misselling. On Tuesday the international tech giant announced that it had stopped selling AppleCare in Italy as of Nov. 9....
Apple faces EU-wide probes into misleading warranty practices

Sprint's TEP coverage for iPhone available starting Jan. 25th

9to5mac.com
We’ve been hearing for quite some time that Sprint was planning on offerings its TEP insurance plans to iPhone users, and now Engadget confirmed the $11/monthly plan will officially become available on January 25th. Much like the $99 AppleCare+, you’ll have 30 days from the time you purchase your...
Sprint's TEP coverage for iPhone available starting Jan. 25th

Third-gen iPad "operating well within our thermal specifications," says Apple

arstechnica.com
The third-generation iPad's lower left-hand side tends to get warm when you use it, users have discovered, but exactly how warm? About 10°F warmer than the iPad 2, according to Tweakers.net. After seeing reports that the third-gen iPad was running hotter than its predecessor during normal usage, the site...
Third-gen iPad "operating well within our thermal specifications," says Apple
Hands On With The Toshiba Kirabook: Can Great Hardware Coupled With An Amazing Display Save Windows PCs?

Apple Is Totally Serious About That Stuff They Put At The End Of Their Emails

techcrunch.com
Welcome, kids, to TIL – Today I Learned. Today’s TIL is “Don’t post your correspondence with AppleCare representatives or Apple will totally tell the government on you.” David Boles had a nice Apple monitor that died on him. He had a little trouble transferring AppleCare coverage to his new monitor...
Apple Is Totally Serious About That Stuff They Put At The End Of Their Emails

Want to get through to a human quicker on Apple's support line? Drop an F-bomb

thenextweb.com
Automated telephone systems – don’t you just love them? Like many other major technology companies, Apple employs an automated system to ask questions, identify issues and put callers through to the right person – who might be able to help. Often, it can feel like you are taking part in...
Want to get through to a human quicker on Apple's support line? Drop an F-bomb

MacBook Pro Retina with 3 Years of AppleCare now as low as $1,539; some bundles cut by $750

appleinsider.com
Following Apple's MacBook Pro with Retina display price cuts on Wednesday, Apple Authorized Reseller and AppleInsider sponsor B&H Photo similarly slashed the prices of their exclusive bundles, including the 13-inch Retina MacBook Pro with 3 years of AppleCare extended protection, which now starts at just $1,539; some 15-inch Retina MacBook...
MacBook Pro Retina with 3 Years of AppleCare now as low as $1,539; some bundles cut by $750

AppleCare asked to retain, replace iPads with faulty Wi-Fi

www.electronista.com
An internal AppleCare document has revealed that Apple engineers are investigating reports of poor or inconsistent Wi-Fi issues with some units of the 2012 Wi-Fi only iPad. Reports have been spotted from users in Mac forums and in Apple's own Support Communities, most of them owners of previous iPads or...
AppleCare asked to retain, replace iPads with faulty Wi-Fi

Apple now offers AppleCare+ to cover accidental damage for iPad owners

thenextweb.com
Along with the release of the new iPad, Apple will be extending its AppleCare+ program to owners who pick it up. This is similar to the AppleCare plan that was made available with the iPhone 4S. AppleCare+ will give your iPad an additional two years of support after the one...
Apple now offers AppleCare+ to cover accidental damage for iPad owners

You Can Get The MacBook Air For $100 Off Today (AAPL)

www.businessinsider.com
MacConnection is somehow able to sell the base model MacBook Air for $900, reports 9to5Mac. That makes for $100 off the retail price, which is pretty unheard of for an Apple product. Making it even more appealing is the free next day shipping and $50 off AppleCare. If you've...
You Can Get The MacBook Air For $100 Off Today (AAPL)

Apple Is Totally Serious About That Stuff They Put At The End Of Their Emails

techcrunch.com
Welcome, kids, to TIL – Today I Learned. Today’s TIL is “Don’t post your correspondence with AppleCare representatives or Apple will totally tell the government on you.” David Boles had a nice Apple monitor that died on him. He had a little trouble transferring AppleCare coverage to his new monitor...
Apple Is Totally Serious About That Stuff They Put At The End Of Their Emails

Apple looking into new iPad Wi-Fi issues

news.cnet.com
An internal AppleCare document indicates that Apple has recognized a Wi-Fi issue with the new iPad, according to a report [Read more]...
Apple looking into new iPad Wi-Fi issues

Rumors: Sprint plans to offer TEP coverage for iPhone; Verizon leak hints at shared data plans

9to5mac.com
Sprint plans to offer its Total Equipment Protection coverage for the iPhone. SprintFeed received a tip that iPhone users who decided against AppleCare+ may have a second option through the carrier’s alternative insurance program. Sprint device owners can now pay an $8 monthly premium for TEP insurance that covers...
Rumors: Sprint plans to offer TEP coverage for iPhone; Verizon leak hints at shared data plans
Consumer groups in 10 more EU countries seeking alterations to AppleCare

Is Amazon working on its own version of AppleCare for Kindle products?

gigaom.com
Amazon may be considering extended warranty and repair services similar to Apple’s AppleCare, according to two trademark application the company filed earlier this month. The applications also suggest that the company may expand its Kindle brand far beyond the current segment of tablets and ebook readers. On December 13, the...
Is Amazon working on its own version of AppleCare for Kindle products?

Sprint reverses itself, will offer iPhone TEP on January 25

www.electronista.com
After initially deciding not to offer its "Total Equipment Protection" insurance option to iPhone users, Sprint has apparently changed the policy and will begin offering the option starting on January 25, according to a screenshot posted on Engadget. The TEP plan is similar in nature to Apple's own AppleCare+, which...
Sprint reverses itself, will offer iPhone TEP on January 25
Italy accuses Apple of misleading consumers yet again, claiming AppleCare is superior to state-required warranty

Deals: dozens of new MacBook Air and MacBook Pro Retina configs at lowest prices anywhere

appleinsider.com
As promised, AppleInsider's Mac Price Guides were expanded over this past week to include 19 configurations of Apple's new MacBook Air (both with and without AppleCare) at the lowest prices anywhere, in addition to several MacBook Pro with Retina Display models that now work with our exclusive coupons, for savings...
Deals: dozens of new MacBook Air and MacBook Pro Retina configs at lowest prices anywhere

Discounted MacBook Pros with Retina display now in stock; 65% off AppleCare

www.appleinsider.com
While Apple's online store continues to list wait times of 3 to 4 weeks on new orders for its 15-inch MacBook Pros with Retina display, one of the company's authorized resellers -- which is also offering AppleInsider readers the lowest prices anywhere -- has received stock of the high-end model...
Discounted MacBook Pros with Retina display now in stock; 65% off AppleCare
Original iPhone will soon reach 'obsolete' status in Apple Retail Stores

Apple facing European investigation into how it sells AppleCare

www.engadget.com
Ever hemmed and hawed over buying AppleCare with your shiny new gadget? European chiefs are worried that you don't know all of your rights. They're concerned that Cupertino's warranty-selling practices hide the fact that all customers are entitled to a statutory two-year warranty to fix defects present at sale....
Apple facing European investigation into how it sells AppleCare
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