customer experience

customer experience

Here Come Those Cloud Jobs! GramercyOne Expands

www.betabeat.com
The Wolke 7 Cloud 9, a cloud computing-inspired spa concept. (http://elitechoice.org/) Yesterday we told you about how the nebulous (or is it cumulus?) cloud computing sector is bringing 60,000 new jobs to New York City, according to one study. Between its nominal shoutout to the neighborhood above the East Village,...
Here Come Those Cloud Jobs! GramercyOne Expands
Best Buy posts mixed Q4 earnings, plans to close 50 U.S. stores

The Right and Left Brain of Customer Experience

www.adaptivepath.com
The Right and Left Brain of Customer Experience

Social gifting may be a buzzword, but it’s also the future of e-commerce

venturebeat.com
Last week, a Swedish company by the name of Wrapp made its way stateside, bringing with it a new mobile app that is helping to make “social gifting” the new buzzword in e-commerce. Interested in what this new app had to offer, I tried it myself.  I quickly found...
Social gifting may be a buzzword, but it’s also the future of e-commerce

The State Of Customer Experience, 2010 « Customer Experience Matters

experiencematters.wordpress.com
The State Of Customer Experience, 2010 « Customer Experience Matters
Best Buy CEO admits defeat, promises to 'raise the bar' for employees

Apple's Eddie Cue Suggests Apple Television Unlikely in Near-Term

www.macrumors.com
Fortune reports on a new analyst report published by Pacific Crest's Andy Hargreaves. The report was written after a meeting on Wednesday with Apple Peter Oppenheimer and Eddy Cue, Apple Senior Vice President for Internet services and software. Hargreaves interpretation of that meeting was that an Apple Television would be...
Apple's Eddie Cue Suggests Apple Television Unlikely in Near-Term

Toshiba's "Retina-like" Kirabook limited to 1080p video output

www.pcworld.com
Toshiba is launching a new luxury Ultrabook that's housed in a magnesium alloy case and boasts a 13.3-inch display with native resolution of 2560-by-1440 pixels. In a briefing with PCWorld earlier this month, Toshiba's group product marketing manager, Young Bae, described the Kirabook as having a "MacBook Pro screen...
Toshiba's "Retina-like" Kirabook limited to 1080p video output
Here Are Two Questions Startups Must Ask Their Most Engaged Users

Sponsored post: ClearDB brings stability to MySQL databases in the cloud

gigaom.com
Texas-based cloud services company SuccessBricks, Inc. wants you to stay connected to your MySQL database, no matter what. The company’s flagship product is the technology that powers MySQL services in Microsoft’s Windows Azure cloud, and it’s also available at the enterprise level in clouds like Amazon EC2 and Rackspace. ClearDB is...
Sponsored post: ClearDB brings stability to MySQL databases in the cloud

Things are looking pretty for the new Birchbox

venturebeat.com
The monthly subscription service of beauty, grooming, and lifestyle products Birchbox has a new look: bold and beautiful. Today the New York-based online retailer unveiled a new global brand identity along with site improvements to further enhance the customer experience. Birchbox is an innovative approach to e-commerce that offers...
Things are looking pretty for the new Birchbox

Oracle Buys Eloqua For $871 Million (ORCL)

www.businessinsider.com
Oracle just bought software maker Eloqua for $871 million. Eloquoa makes cloud-based marketing and "revenue performance management" software. Massive enterprise companies like Oracle and SAP keep gobbling up more and more cloud-based software solutions for their clients so that those clients will have fewer reason to ever leave them. Here's...
Oracle Buys Eloqua For $871 Million (ORCL)

New blog post on SEO, customer experience, & marketing optimization: The Algorithm is Not the Goal http://ow.ly/1mWAR

metamarketer.com
New blog post on SEO, customer experience, & marketing optimization: The Algorithm is Not the Goal http://ow.ly/1mWAR
iPad to come standard with 2013 Cadillac CTS

ThinkNear CEO Talks About Post-Acquisition Potential, Credits TechStars NY

techcrunch.com
On Wednesday, Telenav bought Techstars NY grad ThinkNear for $22.5 million, making it the largest Techstars exit to date. This comes a bit later in the year of mobile ad exits, including Millennial Media’s hugely successful IPO and rumors of a JumpTap public offering. Not to mention all those other...
ThinkNear CEO Talks About Post-Acquisition Potential, Credits TechStars NY

Now offering more than 15k products, Fab teases that it's pivoting to 'a new model'

thenextweb.com
In a curious blog post, Fab founder and CEO Jason Goldberg detailed that his company plans to pivot “towards a new model that [it is] not yet ready to reveal publicly.” Back in early 2011, Fab shuttered Fabulis, its gay social networking service, to pivot into a design flash sale site. That transition...
Now offering more than 15k products, Fab teases that it's pivoting to 'a new model'
Sprint buys $480M worth of spectrum and customers from U.S. Cellular

Google's Foray Into Hardware Will Be A Total Disaster — Here's Why (GOOG)

www.businessinsider.com
It's finally clear: Google is getting into the hardware business. Last week, word came out that it was testing some sort of mysterious entertainment device in employees' homes. Today the Wall Street Journal reported that Google will build and market a Google-branded music gadget that will stream tunes around...
Google's Foray Into Hardware Will Be A Total Disaster — Here's Why (GOOG)

After His First App Flopped, This Entrepreneur Decided To Build A Startup That Shows You How To Actually Make Money Off Your Apps

www.businessinsider.com
When Kontagent CEO Jeff Tseng wanted to find out how well his app was doing, he couldn't find a way to track his users and whether they were buying anything. So he decided to build the app himself -- and it worked. Unfortunately, it also showed that his app was...
After His First App Flopped, This Entrepreneur Decided To Build A Startup That Shows You How To Actually Make Money Off Your Apps

Six Degrees Of SEO Bacon & B2B Link Building Q&A

searchengineland.com
Several weeks ago, I had the privilege of being part of a Search Marketing Now (SMN) webinar, it was sponsored by Optify and focused on B2B link building tactics. Scott Fasser, Director of Customer Experience at Optify and I shared a number of B2B linking tactics and then hosted a lively Q&A... Please visit...
Six Degrees Of SEO Bacon & B2B Link Building Q&A

Does A Designer Shirt At Any Other Price Point Smell As Sweet?

techcrunch.com
Editor’s Note: Sales Marketing Manager Leslie Hitchcock is a non-editorial TechCrunch employee. In addition to working at TechCrunch and being super fashionable, she reviews startups and tech products occasionally on her personal blog, Leslie Just Joined. Two weeks ago I sat next to Warby Parker co-founder Neil Blumenthal at a dinner. Because...
Does A Designer Shirt At Any Other Price Point Smell As Sweet?
Kobo Launches Aura, A High-Res E-Reader, As It Preps To Its Own App Store For This Summer

User Experience The Don Draper Way

www.fastcompany.com
Products, pages, profiles, and entire click paths are often narcissistic by design, taking into account the needs of decision makers and stakeholders over the customers they’re designed to entice. Instead, they should be designed to evoke emotions and trigger a desired effect, regardless of platform or device.This is part 2...
User Experience The Don Draper Way
Amazon Is Working On A Plan To Deliver Your Groceries (AMZN)

Oracle To Pay $871 Million for Marketing Software Company Eloqua

allthingsd.com
Software giant Oracle just announced that it will pay $23.50 a share to acquire Eloqua, a Virginia-based provider of marketing software. The deal is valued at $871 million net of Eloqua’s cash, and is Oracle’s tenth acquisition of 2012, and its second deal this month. Eloqua’s specialty appears to be...
Oracle To Pay $871 Million for Marketing Software Company Eloqua

James Wahba

betabeat.com
James Wahba is the co-founder and CEO of Projective Space, an entrepreneurial community and coworking space for over 60 tech startups, with two New York City locations. Mr. Wahba’s background includes real estate development, business investments and launching tech startups. He is currently an investor in the Brooklyn-based restaurant, ISA....
James Wahba
AT&T stores will start moving to iPad-based Point of Sales by early next year

Apple responds to Maps criticism: 'the more people use it, the better it will get'

9to5mac.com
Following backlash aimed at Apple’s new Maps from the media and customers over the past 24-hours, Apple PR representative Trudy Miller told AllThingsD in a statement: Customers around the world are upgrading to iOS 6 with over 200 new features including Apple Maps, our first map service. We are excited to offer this service...
Apple responds to Maps criticism: 'the more people use it, the better it will get'

iPad's Momentum in Restaurants Grows with Buffalo Wild Wings Trial

www.macrumors.com
Ever since the iPad was introduced two years ago, its potential to revolutionize the restaurant industry has been widely touted, with some restaurants already moving to replace their traditional point-of-sale devices with iPads and companies such as Square seeking to fill that need. And while iPads in restaurants have been...
iPad's Momentum in Restaurants Grows with Buffalo Wild Wings Trial

Opinion: Google may rule search, but its retail efforts need work

www.electronista.com
So you see a great deal on some Nexus hardware on Google Play, what could possibly go wrong? Well, quite a lot it seems, if my recent Google customer experience is one by which its customer support can be judged. I have been trying to return my second faulty Google...
Opinion: Google may rule search, but its retail efforts need work
× Just a test of the new info bar. What do you think?