customer issues

customer issues

Skype on Xbox team official, Metro development techniques coming to Xbox?

enconnected.com
It's no news to most Microsoft watchers; if Microsoft is going to make good on those promises of bringing Skype to it's entire consumer product portfolio, Skye on Xbox LIVE has to happen at some point. What may be news is the relationship between Windows 8 and the world's...
Skype on Xbox team official, Metro development techniques coming to Xbox?
The Twitter You Know Is Changing Forever

eBay and PayPal spin-off Modria launches its online conflict-resolution platform

thenextweb.com
Modria is boldly proclaiming to be “the Fairness Engine for the Internet”, as it launches its online dispute resolution platform to the public. The premise behind Modria is simple – it’s geared towards helping businesses and organizations settle disputes swiftly and openly, with all parties involved invited to the table....
eBay and PayPal spin-off Modria launches its online conflict-resolution platform

Modria Launches A "Fairness Engine" For Online Dispute Resolution

techcrunch.com
Earlier this morning, we got an email from a lady whose account was mistakenly charged a few times too many by an online pet food store. There is little we can do about that, but it’s a clear sign that even today, resolving those kinds of online disputes is still...
Modria Launches A "Fairness Engine" For Online Dispute Resolution
The evolution of the chief customer officer -- and 3 reasons you don't need one, yet

Verizon’s LTE outage problems just won’t stop

gigaom.com
Verizon’s struggles to keep its LTE network running consistently continue. Wednesday morning, Verizon Wireless reported on its Twitter feed that it is looking into customer complaints about its 4G service going down, and Engadget and Phandroid are reporting network outages in several markets ranging from Phoenix to Indianapolis. According to...
Verizon’s LTE outage problems just won’t stop

In Wake Of Fabulis Debacle, Citibank Makes Changes To Internet Business Policy

techcrunch.com
Last week, Citibank found itself in the eye of an Internet storm after it was revealed that the bank had blocked the business account of Web startup fabulis over (non-existing) ‘objectionable content’ on the company’s blog. The topic was all the more sensitive because fabulis operates a social network /...
In Wake Of Fabulis Debacle, Citibank Makes Changes To Internet Business Policy

China's Alibaba targets unreliable sellers with increased transparency on B2B site Alibaba.com

thenextweb.com
Chinese ecommerce giant Alibaba has taken a note out of ebay’s book as it announced it is now showing visitors more details about “problem suppliers” on Alibaba.com, its B2B website for small businesses. The site has not gone so far as to allow users to rate and comment on every...
China's Alibaba targets unreliable sellers with increased transparency on B2B site Alibaba.com
Gripevine takes on Radian6 with Resolution1, a dashboard for 'hearing' & resolving customer issues
Salesforce's Service Cloud now helps solve customer issues inside your mobile apps
Verizon experiencing 4G LTE outages across U.S. again — can you connect?

HootSuite plugs Evernote, ZenDesk and Storify into its social App Directory

thenextweb.com
HootSuite, known for its social media management system has bolstered its App Directory with the introduction of social app plugins. App Plugins enable HootSuite’s users to access social network content from the dashboard, with the option of sending individual posts (native to Twitter or Facebook) to third-party applications outside the...
HootSuite plugs Evernote, ZenDesk and Storify into its social App Directory

Today is Brazil’s first ‘Free Shipping Day’

thenextweb.com
Today is Free Shipping Day in Brazil, and local users have a few more hours to place their orders online. While you are probably familiar with this concept if you live in North America, it is a first for the fast-growing Brazilian e-commerce sector. It is too early to tell...
Today is Brazil’s first ‘Free Shipping Day’
× Just a test of the new info bar. What do you think?