customer relationships

customer relationships

Watch Silicon Valley's Hottest Entrepreneur Belt Out Elton John's 'Rocket Man'

www.businessinsider.com
Drew Houston is known for running a company that's worth $4 billion — but did you know he's got quite a voice? TechCrunch dug up a video of Houston singing "Rocket Man" at a bar at the World Economic Forum in Davos sometime earlier this week. Aside from running...
Watch Silicon Valley's Hottest Entrepreneur Belt Out Elton John's 'Rocket Man'

Google regulatory filings reveal Motorola's worth: IP is nearly half of the company's value

www.engadget.com
Google's most recent filing to the SEC has revealed how the company came to that $12.4 billion valuation of Motorola. Unsurprisingly, its intellectual property portfolio comprised the bulk of the price -- with Mountain View stumping up $5.5 billion for the "patents and developed technology" owned therein. Larry Page...
Google regulatory filings reveal Motorola's worth: IP is nearly half of the company's value

Power To The Cloud: Twilio Takes Its SMS API Global, Adds Dozens Of New Languages, 150+ Countries

techcrunch.com
Today comes another step in Twilio’s march to take over how web and mobile apps communicate to their users. The company is ramping up its SMS service, which now supports languages like Arabic, Chinese and Japanese; and interconnects with over 1,000 carriers in over 150 countries. These are both big...
Power To The Cloud: Twilio Takes Its SMS API Global, Adds Dozens Of New Languages, 150+ Countries
Localytics Adds Features To Complete The Picture For Mobile App Developers And Marketers

Done deal: Cisco completes $5 billion acquisition of video software firm NDS

thenextweb.com
After winning EU approval for the $5 billion acquisition of Israeli video software company NDS last week, Cisco this morning announced that the purchase has now been completed. Under the terms of the agreement, Cisco paid approximately $5 billion, including the repayment of debt and retention-based incentives. NDS was 51...
Done deal: Cisco completes $5 billion acquisition of video software firm NDS

Back in black: how heavy metal can rescue your business

www.guardian.co.uk
A Swedish VC has written Heavy Metal Management, but what can we really learn from sweaty hellraisers with bad hair?Photo by scragz on Flickr. Some rights reserved.It was an unlikely spot for a metal epiphany, the gentle lapping of the Härsjon lake against the shingle and the heady scent of...
Back in black: how heavy metal can rescue your business

Netgear buys Sierra Wireless' AirCard unit, delves deeper into LTE

www.engadget.com
Sierra Wireless will be a very familiar name to many travelers who've depended on a hotspot or modem to keep their laptop online. Let's hope they aren't overly comfortable with the brand: Netgear just snapped up the assets of Sierra Wireless' AirCard business, which covers many of the portable...
Netgear buys Sierra Wireless' AirCard unit, delves deeper into LTE

Bookish, the Publishing Industry's Great Digital Hope, Finally Launched

betabeat.com
Well one sure hopes so. (photo: screencap) At long last, the publishing industry’s much-delayed book discovery platform has finally arrived. Bookish, a collaboration between Simon & Schuster, Hachette and Penguin, went live yesterday. And just what has a year and a half of work produced? The home page spotlights bestsellers and new releases,...
Bookish, the Publishing Industry's Great Digital Hope, Finally Launched
Can Hertz shake up car sharing?

Business Insider Is Hiring An Account Executive For Our Paid Research Service

www.businessinsider.com
Business Insider is looking for an entrepreneurial Account Executive who is ready and eager to join our growing Business Insider Intelligence team. The key responsibility of this sales position is to drive revenue growth through corporate subscriptions.  As BI Intelligence's first dedicated Account Executive, you will have a rare opportunity...
Business Insider Is Hiring An Account Executive For Our Paid Research Service

Foxconn hiring points to summer iPhone 5, report says

www.washingtonpost.com
A report from M.I.C. Gadget mentions that Foxconn is in the midst of a hiring drive for production of the iPhone 5, causing some to speculate that the next iPhone will be coming in June, instead of in the fall. Read full article >> Featured Advertiser Strengthen Customer Relationships  ...
Foxconn hiring points to summer iPhone 5, report says

When an HP cloud is not an HP cloud (and whether it matters)

gigaom.com
Much of Hewlett-Packard’s new cloud relies on non-HP technology. The foundation is OpenStack; the content delivery network (CDN) is from Akamai; and the latest piece, unveiled this week, is a Platform as a Service from ActiveState. That outsourcing of key technologies from a company once known for its “invent” motto, is jarring...
When an HP cloud is not an HP cloud (and whether it matters)

Upstart SugarCRM Raises Another $33 Million To Take On Salesforce And Microsoft (CRM, MSFT, ORCL)

www.businessinsider.com
SugarCRM is up against a couple of noisy competitors -- Salesforce and Microsoft love to talk about their products and spend oodles on marketing every year. But the seven-year-old company has carved out a nice niche for itself: it's been cash flow positive since 2010, and has more than...
Upstart SugarCRM Raises Another $33 Million To Take On Salesforce And Microsoft (CRM, MSFT, ORCL)

The biggest difference between Amazon and book publishers

paidcontent.org
“We’re in a major battle right now for the future of the industry,” Brian Napack, a senior advisor at Providence Equity and the former CEO of book publisher Macmillan, said at the Publishers Launch conference at BookExpo America Wednesday. “We have Amazon as an example, and certainly not the only...
The biggest difference between Amazon and book publishers

IBM’s Pick of SugarCRM Creates More Rivals for Oracle

allthingsd.com
Much has been made of the rivalry between Oracle Corp. and Salesforce.com Inc. in cloud computing. But last week a venture-backed start-up secured one of the richest contracts in business for software to manage sales, marketing and customer relationships. International Business Machines Corp. disclosed it will replace its Oracle/Siebel customer...
IBM’s Pick of SugarCRM Creates More Rivals for Oracle

Starbucks vets emerge with $10 million for mobile payments startup Cardfree

www.geekwire.com
Cardfree, a San Francisco startup led by the team who previously worked on Starbucks’ mobile app, today is emerging with $10 million in series A funding from Mercury Payments Systems founder Jeffrey Katz. GigaOm reports that Cardfree will compete with the likes of LevelUp, Google Wallet, PayPal and Square, the latter...
Starbucks vets emerge with $10 million for mobile payments startup Cardfree

Wall Street Loves Workday, But Doesn't Understand Subscription Businesses

allthingsd.com
Workday had a monster IPO last month, pricing well above the top of its range and closing its first day with a pop of nearly 75 percent, and Wall Street seemed to respond well to the company’s first quarterly earnings report on Wednesday. Founders Dave Duffield and Aneel Bhusri have...
Wall Street Loves Workday, But Doesn't Understand Subscription Businesses

Delighting the Highly-Social Customer, Part 1

pandodaily.com
A key objective for senior executives over the next several years is to use disruptive technology to get closer to customers, to improve relationships, and enhance experiences. It is a considerable move and the result will usher in a new era of adaptive and empathetic business models. However, this...
Delighting the Highly-Social Customer, Part 1

Motorola Mobility Sheds Manufacturing Bases In China, Brazil; Singapore Electronics Maker Flextronics To Take Over Operations

techcrunch.com
Google-owned Motorola Mobility is shedding its manufacturing operations in Tianjin, China, and Jaguariuna, Brazil — with long-time manufacturing partner Flextronics agreeing to acquire the factories and take on management and operation. The pair said employees and assets at both locations will transfer to Flextronics after the transaction closes — expected to...
Motorola Mobility Sheds Manufacturing Bases In China, Brazil; Singapore Electronics Maker Flextronics To Take Over Operations

Rethinking SAP: Beyond 'Business as Usual'

www.businessinsider.com
Most people feel like they know SAP.  We are, after all, a 40 year old company and consistently at top-25 brand.  We are in over 128 countries and have well over 200,000 existing customer relationships. But in the last few years, the company has gone through a monumental renaissance. And...
Rethinking SAP: Beyond 'Business as Usual'

Channeling Murdoch: Choices for Content Payments on the iPad

www.readwriteweb.com
With the launch of the iPad, the value of content is being reconsidered once again. It's clear that free (the way of Google) isn't the goal of the publishing industry. As a result, many new iPad owners are faced with the question of whether the book or magazine they own...
Channeling Murdoch: Choices for Content Payments on the iPad

IBM’s Pick Of SugarCRM Creates More Rivals For Oracle

blogs.wsj.com
Much has been made of the rivalry between Oracle Corp. and Salesforce.com Inc. in cloud computing. But last week a venture-backed start-up secured one of the richest contracts in business for software to manage sales, marketing and customer relationships. International Business Machines Corp. disclosed it will replace its Oracle/Siebel customer relationship...
IBM’s Pick Of SugarCRM Creates More Rivals For Oracle

Cultivate customers rather than market a product - making products...subservient to long-term customer relationships http://icio.us/1ocgak

hbr.org
Cultivate customers rather than market a product - making products...subservient to long-term customer relationships http://icio.us/1ocgak

Steve Blank: Startups Are Getting A Little Too Obsessed With Fund Raising

www.businessinsider.com
For many entrepreneurs "raising money" has replaced "building a sustainable business" as their goal.  That's a big mistake. When you take money from investors their business model becomes yours. One of my ex students came out to the ranch to give me an update on his startup. When I asked,...
Steve Blank: Startups Are Getting A Little Too Obsessed With Fund Raising

Hearsay Social hires former Microsoft and Google execs in bid to dominate social for enterprise

thenextweb.com
Social media management software provider Hearsay Social has hired two former executives at two of the tech industry’s top companies. Announced today, Michael Lock, the founding executive of Google Enterprise, and Mark Gilbert, a product veteran at Microsoft, have signed on to help “bring social sales and marketing to the...
Hearsay Social hires former Microsoft and Google execs in bid to dominate social for enterprise

66% of mobile developers think Facebook will be disrupted by a social app

thenextweb.com
66 percent of mobile developers believe that it is “likely to very likely” Facebook will be disrupted by a mobile-first social media startup. It doesn’t surprise me whatsoever that mobile developers think their work is the Second Coming of Christ, but taking on Facebook? Well, good luck! The latest data...
66% of mobile developers think Facebook will be disrupted by a social app

The Secret to Meaningful Customer Relationships

blogs.hbr.org
Agency theorist Michael Jensen has a very clever view about qualitative performance assessment. He notes that subordinates generally object to receiving qualitative performance feedback from their superior, especially if it is at all negative. They typically are dismissive of the qualitative feedback and ask for the feedback to be on...
The Secret to Meaningful Customer Relationships

Google: Motorola patents and technology worth $5.5B of $12.4B acquisition

9to5google.com
A new report from The Wall Street Journal today citing an SEC filing noted Google has put an exact value on the patents acquired in its purchase of Motorola Mobility. In the filing, Google claimed “patents and developed technology” acquired in the deal were valued at $5.5 billion, less than...
Google: Motorola patents and technology worth $5.5B of $12.4B acquisition

Cloud Sherpas acquires advisory firms Innoveer Solutions and Navigis to accelerate growth

thenextweb.com
Cloud Sherpas, a leading cloud services brokerage company, has acquired Innoveer Solutions, an advisory customer relationship management (CRM) and cloud integration services firm alongside Navigis, a provider of advisory and technology consulting services, for undisclosed amounts. The Innoveer Solutions deal, announced today, will give Clour Sherpas a physical presence in...
Cloud Sherpas acquires advisory firms Innoveer Solutions and Navigis to accelerate growth
Smart grid startups compete for highly variable venture funding
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