employee efficiency

employee efficiency

Five9 takes on $34.5M to get more call centers aboard the cloud

gigaom.com
Like other industries, call centers and their contact-center relatives have been looking more to cloud computing and relying less on on-premise gear. One of the beneficiaries of that trend is Five9, which makes software for call- and contact-center employees that runs on Five9 servers in colocation facilities. Five9 was founded...
Five9 takes on $34.5M to get more call centers aboard the cloud
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