safety team

safety team

Twitter admits it was wrong to notify NBC of journalist's policy violating tweet

thenextweb.com
You may have been following the story of one @GuyAdams, who had his Twitter account suspended for tweeting an NBC executives email address as he railed the network for poor Olympics coverage. The account has been reinstated but we’ve been waiting for Twitter to tell its side of the story,...
Twitter admits it was wrong to notify NBC of journalist's policy violating tweet

Twitter responds to suspended reporter controversy, explains Trust & Safety policies

www.engadget.com
Well, you might not have heard about it from us, but by now you're likely familiar with the tale of British journalist Guy Adams and the controversy surrounding his suspended Twitter account. The Independent correspondent posted a number critical missives regarding NBC's Olympic coverage, one including the corporate email...
Twitter responds to suspended reporter controversy, explains Trust & Safety policies

Twitter's Apologizes For Journalist's Suspension: 'Not Acceptable'

www.businessinsider.com
Finally, Twitter has owned up to the huge mistake it made when it suspended the account of a journalist who used Twitter to criticize NBC, its partner in Olympics coverage. Twitter general counsel Alexander Macgillivray, who has long championed policies to protect Twitter users' rights to free speech, has personally...
Twitter's Apologizes For Journalist's Suspension: 'Not Acceptable'

State of Twitter Spam

blog.twitter.com
If you look "spam" up in the dictionary, you'll find two definitions. There's the "canned meat" and then there's the "unwanted email." At Twitter, we see spamming as a variety of different behaviors that range from insidious to annoying. Posting harmful links to phishing or malware sites, repeatedly posting duplicate...
State of Twitter Spam

Trust And Safety

blog.twitter.com
As Director of Twitter's Trust and Safety team, a big part of my job is focused on the detection and prevention of spam and abuse. A couple weeks ago, Biz explained how Twitter users were being victimized by phishing scams spread primarily through links in Direct Messages. Basically, people click...
Trust And Safety

Look out, kids: Windows 8 comes with a report card

www.geekwire.com
Here’s a Windows 8 feature that’s sure to spark lots of conversations around the dinner table. Gearing up for the “Release Preview” of the new operating system next month, Microsoft this week detailed its plans for Windows 8′s family safety settings. One of the features lets parents receive a weekly...
Look out, kids: Windows 8 comes with a report card

Meet The Former Military Intelligence Officer Who Keeps Airbnb Safe

www.fastcompany.com
Phillip Cardenas is Airbnb's Trust and Safety Manager. #RansackGate is his worst nightmare, and he goes to amazing lengths to avoid another one. You probably remember that dark day. In the summer of 2011, an Airbnb host posted about a bad experience, saying his apartment had been ransacked. The...
Meet The Former Military Intelligence Officer Who Keeps Airbnb Safe

Twitter Finally Reinstates Journalist's Twitter Account, But Questions Raised Over Its Actions

www.techdirt.com
Yesterday, we wrote about Twitter suspending the account of Guy Adams, an LA-based journalist for the UK-based Independent paper. Just a little while ago, the account was turned back on, and Twitter has now published a statement about the incident. Adams had been highly critical of NBC Universal's coverage of...
Twitter Finally Reinstates Journalist's Twitter Account, But Questions Raised Over Its Actions
Facebook explains where all your user reports go

Pinterest Is Looking For Ways To Rubberstamp The Right Kind Of Nudity (Aka Art, Not Porn)

techcrunch.com
Pinterest is rubbing up against the limits of its own overmodest acceptable usage policy. The social site that lets people share images of things they really dig has told the FT  it plans to allow more nude images to be pinned by users — following complaints from artists and photographers...
Pinterest Is Looking For Ways To Rubberstamp The Right Kind Of Nudity (Aka Art, Not Porn)

Olympics Controversy Culminates in a Shamefaced Apology from Twitter

betabeat.com
Mmmm, Orwellian. (Photo: flickr.com/revstan) Twitter has not had a great 48 hours. After spending years developing a reputation as an especially open and free-speech-friendly platform, suddenly the company looks an enthusiastic handmaiden to corporate interests. And so it’s none too surprising to see a lengthy exegesis of corporate policy, complete with apology,...
Olympics Controversy Culminates in a Shamefaced Apology from Twitter

Twitter Works to Combat Phishing Scams

chris.pirillo.com
Twitter Works to Combat Phishing Scams is a post from Chris PirilloA few hours ago, Twitter announced that they have set the ball rolling when it comes to keeping us safe while using the service. It’s no secret that there have been a few wide-spread Phishing attacks lately on the...
Twitter Works to Combat Phishing Scams

Facebook roundup: video ads, voice calling, logos and more

www.insidefacebook.com
Facebook video ad units could come with TV price tags – Facebook is reportedly prepping to sell its new video ads with an “upfront”-type marketplace and TV-like prices. According to AdAge, Facebook will have four daily summer slots — women over 30, women under 30, men over 30 and men over...
Facebook roundup: video ads, voice calling, logos and more

Twitter Apologizes For Conflict Of Interest, Pointing Out Olympics Tweet To NBC

techcrunch.com
Twitter posted an explanation and apology on their blog regarding the Guy Adams/NBC debacle. “That said, we want to apologize for the part of this story that we did mess up,” the post reads. “The team working closely with NBC around our Olympics partnership did proactively identify a Tweet that...
Twitter Apologizes For Conflict Of Interest, Pointing Out Olympics Tweet To NBC
The self-sacrificing teams who keep child porn off the web

Our approach to Trust & Safety and private information

blog.twitter.com
We want to take a moment to explain some of our general Trust and Safety policies and procedures, and address the specific case at hand that has unfolded over the past 48-hours (we normally don’t address matters pertaining to individual accounts for the privacy of the account, but here the...
Our approach to Trust & Safety and private information

Twitter comes clean, apologizes for NBC-gate

gigaom.com
Twitter has finally addressed its role in a growing scandal over its decision to zap the account of a UK journalist who had been critical of NBC’s olympic coverage. Late Thursday afternoon, Twitter issued a blog post providing detailed explanation of how it handles situations in which users post the...
Twitter comes clean, apologizes for NBC-gate

Anatomy of the Facebook Hysteria: Remember the Aughts? You Will Now

betabeat.com
If you forgot about what used to pass for acceptable status updates back in the day, today brought a reminder (to you and all your “friends”) of just how uncool you were. After rumors flooded the tech blogosphere that Facebook was displaying private messages as wall posts on some Timelines–a painful...
Anatomy of the Facebook Hysteria: Remember the Aughts? You Will Now

Hey Twitter, you don't send a lawyer to do a CEO's job

thenextweb.com
Twitter, I want you to understand something. What you did today, in having your general counsel pen a response to the Guy Adams fiasco, was insulting. It was a completely wrongheaded move that will forever change how people see your company. Since I’m dealing with a lawyer here I’d like...
Hey Twitter, you don't send a lawyer to do a CEO's job

Follow This Chart To See What Happens When You Report Someone On Facebook (FB)

www.businessinsider.com
Facebook's Security Team has released this handy chart that goes through what happens when you report someone or something as inappropriate. The team has multiple units working 24 hours a day, seven days a week to handle the reports made to Facebook. TNW broke the story this morning and the...
Follow This Chart To See What Happens When You Report Someone On Facebook (FB)

Twitter is Winning Its Fight Against Spammers

www.readwriteweb.com
Not too long ago, spam on Twitter was quickly becoming a serious issue that made searching for any popular topic on the service's own search engine almost pointless. Spammers would regularly hijack popular terms by polluting the search results with nonsensical tweets that included the popular keyword and a link...
Twitter is Winning Its Fight Against Spammers

Twitter Starts Routing All Links Through New Anti-Phishing Service

techcrunch.com
Twitter has just announced that it is launching a new anti-phishing feature that allows Twitter’s Trust and Safety team to monitor all links submitted through the service for potentially malicious attacks. Part of the new feature will involve the use of Twitter’s link shortener twt.tl, which may now start popping...
Twitter Starts Routing All Links Through New Anti-Phishing Service
Twitter apologizes for encouraging NBC to file complaint against journalist

Boot up: Twitter admits messing up over NBC Olympics tweets, Apple vs Samsung turns feisty, and more

www.guardian.co.uk
Plus Microsoft launches Outlook.com, and insider trading lawsuits hit ZyngaA quick burst of 5 links for you to chew over, as picked by the Technology teamOur approach to Trust & Safety and private information >> Twitter BlogA big moment for Twitter: That said, we want to apologize for the part...
Boot up: Twitter admits messing up over NBC Olympics tweets, Apple vs Samsung turns feisty, and more

Avoid 'Phishing' Scams

blog.twitter.com
Over the past few days, Twitter has been helping folks victimized by a phishing attack. Phishing is a deceitful process by which an attempt is made to acquire sensitive information such as Twitter usernames and passwords. The bad guys masquerade as someone you trust and may send you a Direct...
Avoid 'Phishing' Scams
Twitter on NBCgate: we screwed up (partially)

Guy Adams back on Twitter, still pissed

www.geekwire.com
“Matt Lauer would do well to shut up, wouldn’t he?” This is just one of many critical — and hilarious — tweets fired away from The Independent‘s Los Angeles correspondent Guy Adams‘ Twitter feed about the London Olympic Games. And it was this, among a few other zingers, especially criticizing...
Guy Adams back on Twitter, still pissed
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