tech support

tech support

Research: Digital living room to require tech support

tech.fortune.cnn.com
Consumers will spend more than $400 million on in-home tech support this year, and that number could skyrocket in the future, according to a Parks Associates report. Parks Associates estimates that consumer spending on tech support could approach $1 billion in 2011, which bodes well for companies like Best Buy...
Research: Digital living room to require tech support
Share your holiday family tech support stories - Verge Forums

What is Your Favorite iPad App?

chris.pirillo.com
What is Your Favorite iPad App? is a post from Chris Pirillo Add to iTunes | Add to YouTube | Add to Google | RSS FeedSomeone asked me the other night what my favorite iPad app is thus far. Given that I have only had the iPad about a week,...
What is Your Favorite iPad App?
Your Uncle Wants Tech Support? Give Him This USB Stick

HP Sued By Tech Support Workers Who Say They Were Denied Overtime Pay (HPQ)

www.businessinsider.com
HP has got a new lawsuit on its hands: a class action suit by its tech support employees who allege they were denied overtime pay. Plaintiff Eric Benedict alleges that these workers were misclassified so that they wouldn't qualify for extra pay. Many of them worked at companies that HP...
HP Sued By Tech Support Workers Who Say They Were Denied Overtime Pay (HPQ)

iPad and Kindle Fire: the top technical problems

news.cnet.com
Trouble with Wi-Fi connections proved among the top issues faced by both tablet users in a study by tech support Q&A site FixYa. [Read more]...
iPad and Kindle Fire: the top technical problems
The best apps for your new Mac
Giving the gift of holiday tech support
Ordering "Windows to Go": how to create a bootable Windows 8 USB thumb drive

Old School Nintendo Tech Support - Just Blow!

jeffisageek.posterous.com
Old School Nintendo Tech Support - Just Blow!

Verizon Wireless to close Bellevue call center, lay off 850 workers

www.geekwire.com
Verizon Wireless today announced plans to close its call center operations in Bellevue, a move that will lead to the elimination of about 850 jobs. “This was a very difficult but necessary business decision,” the company said in a statement. “Our employees are very highly skilled and we want to...
Verizon Wireless to close Bellevue call center, lay off 850 workers
For Mother's Day this year, stop being your parent's tech support

Remote Desktop Control Software

chris.pirillo.com
Remote Desktop Control Software is a post from Chris Pirillo Find more videos like this on Reviews, News, and How To GeeksThis is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine.The world is full of software, and I am a software addict. Chances...
Remote Desktop Control Software

Netflix launches new tech support site, uses Microsoft Silverlight as a problem poster child

thenextweb.com
Streaming video and DVD rental site Netflix has launched a new support site for its service, providing an official place for users to find information about technical problems. Funny enough, the official blog post uses glitches with Microsoft’s Silverlight app framework as a poster child for issues that its users...
Netflix launches new tech support site, uses Microsoft Silverlight as a problem poster child

Windows Phone 8 to provide an escape from carrier update tyranny

arstechnica.com
The availability of updates for Windows Phone 7 hasn't been everything we'd wanted it to be. Carriers have consistently blocked the roll-out of both bug-fixes and feature updates, forcing users to suffer out-of-date software. With Windows Phone 8, Microsoft plans to offer a solution. The carriers will still be involved...
Windows Phone 8 to provide an escape from carrier update tyranny

Budget $1,170 If You'd Like Your iPad To Have Basic Accessories

consumerist.com
At $499, the iPad may sound like an almost, maybe, sorta okay deal. But add extra memory, 3G, a few choice accessories like a keyboard ($69), USB power cord ($29) and a case ($39), and you're up in MacBook territory. Jeff Fox of Consumer Reports tallies up his expenditures...
Budget $1,170 If You'd Like Your iPad To Have Basic Accessories

Is This the Best iPad Case?

chris.pirillo.com
Is This the Best iPad Case? is a post from Chris Pirillo Add to iTunes | Add to YouTube | Add to Google | RSS FeedI think I have found a case for my iPad that I am happy with. This is the Elan Passport from our friends at Griffin....
Is This the Best iPad Case?

Upload masses of images lightning-fast with Hyperdesktop

www.pcworld.com
Hyperdesktop (free) is right up your alley if you are a blogger, involved in tech support, or like to upload lots of images for Facebook and Reddit. Uploading multiple images the regular way can be a hassle. You always need to have your browser open on the correct image-uploading...
Upload masses of images lightning-fast with Hyperdesktop

TNW's Daily Dose - FTC shuts down PC repair scam, Apple reconsiders its Intel choice and more

thenextweb.com
Scams no more as the FTC shuts down a ring of companies who are overcharging for unnecessary computer repair. Apple might be considering a move away from Intel chips for its computers. T-Mobile USA and MetroPCS sign a merger deal. You can catch The Daily Dose every Monday through Friday...
TNW's Daily Dose - FTC shuts down PC repair scam, Apple reconsiders its Intel choice and more

Apple tech support allows hacker access to journalist's iCloud account

www.appleinsider.com
Tech reporter Mat Honan's iCloud account was compromised on Friday, wreaking havoc on both his personal machines as well as Gizmodo's Twitter feed, and it was discovered on Sunday that Apple tech support was partly to blame for the breach....
Apple tech support allows hacker access to journalist's iCloud account

Support Details – Tech Support Management

sordyl.info
Website showing OS, IP address, flash version etc for the visiting computer (Full Story: Support Details – Tech Support Management)...
Support Details – Tech Support Management

Regulators shut down global PC 'tech support' scam

news.cnet.com
The FTC announces a crackdown on a massive international computer tech support scam that allegedly swindled tens of thousands of consumers in six countries. [Read more]...
Regulators shut down global PC 'tech support' scam
Windows on a stick: hands-on with Windows 8's "Windows to Go"

Italy threatens Apple with fine, temporary closure

news.cnet.com
Antitrust authorities allege that Apple failed to inform Italian customers about free two year warranty as it pushes for-pay tech support contracts. [Read more]...
Italy threatens Apple with fine, temporary closure

Microsoft, 24/7 Want To Better Serve Your Customers

www.readwriteweb.com
In a world envisioned by a partnership between Microsoft and 24/7 Inc. announced on Tuesday, you'll someday receive a text message that your flight has been canceled, call a customer service number and be able to view flight options on your tablet as you discuss rebooking your travel with the...
Microsoft, 24/7 Want To Better Serve Your Customers

NASA conducts Martian tech support to repair Curiosity

www.computerworld.com
A computer problem onboard the Mars rover Curiosity has forced NASA scientists to put the rover into safe mode while they try to bring a backup system online and try to figure out what is wrong with the main computer....
NASA conducts Martian tech support to repair Curiosity

Another Nationwide Outage For The Blackberry

www.readwriteweb.com
The Blackberry just doesn't seem to have the luster it once did. Today, it had another nationwide outage. According to Data Outage News: "A number of users are reporting and an escalated RIM tech support call has confirmed data issues affecting WiFi devices NOT connected to a WiFi network. The...
Another Nationwide Outage For The Blackberry

Tech Support or Extortion?

www.pcworld.com
Remote support company iYogi was caught using scare tactics to sell its services to naive customers. Can it win back our trust?...
Tech Support or Extortion?

Users are having issues with Time Machine and Spotlight in Apple's OS X 10.7.5

thenextweb.com
Numerous users are reporting issues with Apple’s OS X 10.7.5 that have rendered Time Machine backups and Spotlight indexing almost unusable. Though Apple’s most recent desktop operating system is OS X Mountain Lion 10.8, the company has continued to update its previous-generation OS X Lion 10.7. However, the latest update,...
Users are having issues with Time Machine and Spotlight in Apple's OS X 10.7.5

Help desks change with the times

www.computerworld.com
Research firm Gartner is predicting the demise of the help desk, but tech support veterans say reports of the death of the help desk are greatly exaggerated. Insider (registration required)...
Help desks change with the times
× Just a test of the new info bar. What do you think?