technical support

technical support

Google Play now offers 24/7 support, specialists call you

9to5google.com
Google offers a variety of services, but its technical support is—well—lacking. Until now, that is. The ever-popular search engine debuted Google Play 24/7 technical support for users only. The most interesting part is that Google will now call you to provide answers. That’s right, no more are the days of automated...
Google Play now offers 24/7 support, specialists call you

Lower pricing and simplified limits with the Google Maps API

googlegeodevelopers.blogspot.com
Since launching the Google Maps API seven years ago, we’ve been awed by the many ways developers have used the service to build great mapping apps. As you may know, last year we introduced limits on the number of free maps that developers could show daily through the Google Maps...
Lower pricing and simplified limits with the Google Maps API

Google creates Clarity for the enterprise, enables companies to connect with local experts for help

thenextweb.com
Google is working on ways to get more businesses to use its enterprise products. Whether you’re a small business or a large business, you might be using one of the many apps on Google’s platform to help with productivity. But what if you have a question about an app or...
Google creates Clarity for the enterprise, enables companies to connect with local experts for help

Briefly: Google+ Hangouts remote desktop, Skype update in Windows 8

www.electronista.com
Google+ users can now remotely control a desktop in Hangouts, something suggested by the company to help in long-distance technical support. The feature uses the same background tech from Chrome Remote Desktop, according to Google staffer Daniel Caiafa in a Google+ update. When enabled from the Apps section, Hangouts Remote...
Briefly: Google+ Hangouts remote desktop, Skype update in Windows 8
US Army engineers turn shipping containers into mobile manufacturing labs

Macs Stuck in 4th Place on Reliability, Support Ranking

www.pcworld.com
Apple's personal computers remained fixed in fourth place during 2012's second quarter, a spot it's occupied most of the year, a technical support franchise said today....
Macs Stuck in 4th Place on Reliability, Support Ranking

Apple Compensates Victim of iMessage Bug for Breach of Privacy

www.macrumors.com
In December, an apparent bug appeared in Apple's iMessage service that allowed iMessages to be sent to a stolen iPhone. The messages can, apparently, continue to be sent and received from the stolen phone after a remote wipe and a SIM card deactivation. This is obviously an unintended action, and...
Apple Compensates Victim of iMessage Bug for Breach of Privacy

New contatcs to technical support

www.vector.com.pl
New contatcs to technical support

Prevent these issues when choosing a 7-inch tablet

www.pcworld.com
Are you buying a new 7-inch tablet this holiday season, or hoping to receive one as a gift? Last year the original Kindle Fire sparked the success of the smaller tablet segment. This year there are a number of solid 7-inch tablet options, which is a good thing, but...
Prevent these issues when choosing a 7-inch tablet

Nokia Dangles Mobile Ad Exchange and Other Carrots to Lure More Developers

allthingsd.com
Nokia is announcing on Tuesday that it is setting up its own mobile ad exchange in an effort to allow developers to potentially make more money from Windows Phone apps. andersphoto / Shutterstock.com The Finnish phone giant is working with Israel’s Inneractive to create Nokia Ad Exchange (NAX), which officials...
Nokia Dangles Mobile Ad Exchange and Other Carrots to Lure More Developers

7 WordPress Plugins for a Technical Support Website

www.kimwoodbridge.com
7 WordPress Plugins for a Technical Support Website

Gadgetwise Blog: Q&A: Extending (And Ending) Support for Windows XP

gadgetwise.blogs.nytimes.com
When Microsoft retires technical support for Windows XP next year, the system will no longer get security patches and other updates.    ...
Gadgetwise Blog: Q&A: Extending (And Ending) Support for Windows XP
Motorola starts closing offices, prepares full exit from South Korea in 2013

IT jobs will grow 22% through 2020, says U.S.

www.computerworld.com
U.S. officials Thursday said that offshoring will hurt the growth of programming jobs in in this decade, though expansion of health care IT and mobile networks will increase demand for software developers, technical support and system analysts....
IT jobs will grow 22% through 2020, says U.S.

The top 5 issues with the top 5 cloud storage services

www.computerworld.com
A survey by technical support website FixYa indicates that security, missing folders and a lack of app support top the list of user issues with the top five consumer cloud services....
The top 5 issues with the top 5 cloud storage services

Samsung, Best Buy hook up for Samsung Experience mini stores

www.electronista.com
Samsung has made official its rumored plan to introduce mini Samsung stores within 1,400 Best Buy stores throughout the US, reports the New York Times . To be dubbed ëSamsung Experience' stores, the new retail spaces in Best Buy will be dedicated to showcasing its consumer electronics lines, with particular...
Samsung, Best Buy hook up for Samsung Experience mini stores
T-Mobile ramps up unlocked iPhone support ahead of Apple's big launch
Kodak to cease production of digital cameras to focus on more profitable products
Sony Mobile's Xperia S hacking tools offer expanded support for custom Android ROMs

Gadgetwise Blog: Q&A: The Life and Obsolescence of a Windows System

gadgetwise.blogs.nytimes.com
Each version of Microsoft Windows has its own technical-support lifespan....
Gadgetwise Blog: Q&A: The Life and Obsolescence of a Windows System

News: Apple posts warranty advisory on online store in Italy

www.ilounge.com
After being fined late last year by the Italian antitrust authority for failing to inform its customers of their legal right to two years of technical support, Apple has posted a new notice regarding the case on its online store in the country. Ars Technica reports that the Italian...
News: Apple posts warranty advisory on online store in Italy
Cloud | In Battle With Amazon, Google Hardens Its Cloud Services

Help from abroad: Microsoft teaming with China Unicom to boost Windows Phone sales

www.geekwire.com
The Windows Phone is getting a little help from abroad. The China Daily reports today that China Unicom, the world’s third-largest carrier, announced a partnership with Microsoft to help sales and innovation of Windows Phone devices in China. Microsoft certainly needs any help it can get, as Windows Phone devices account for less than...
Help from abroad: Microsoft teaming with China Unicom to boost Windows Phone sales

Microsoft announces the 10 startups participating in its TechStars-powered Windows Azure accelerator

thenextweb.com
Microsoft has just announced the ten startups participating in the upcoming 13 week Microsoft Accelerator for Windows Azure, powered by TechStars. Over 600 startups were screened and companies from across the globe were chosen (Australia, Germany, San Diego, etc) to come together at Microsoft’s South Lake Union facility in Seattle, Washington. As Microsoft explains this class will focus...
Microsoft announces the 10 startups participating in its TechStars-powered Windows Azure accelerator

Dell's Tech Support Will Stop At Nothing To Help Break Your Computer

consumerist.com
Janna's Dell laptop broke, but it was still under warranty. She tells Consumerist that she contacted their technical support by web chat, imagining that it would be simple and easy to get a computer under warranty repaired. Her journey through Dell's tech support began with the chat rep encouraging...
Dell's Tech Support Will Stop At Nothing To Help Break Your Computer

A third of IT shops support personal smartphones, tablets at work

www.computerworld.com
Some IT shops provide technical support for personal smartphones, tablets and laptops used at work, but the percentage is still relatively small, a Gartner poll found....
A third of IT shops support personal smartphones, tablets at work

Is a 'bring your own support' movement killing the help desk?

www.cio.com
It's understandable that a CIO would be worried that a new "Bring Your Own Device" policy could lead to a spike in technical support calls, swamping an already resource-strapped help desk. Even worse, the help desk wouldn't be able to provide a high level of support anyway, because it's...
Is a 'bring your own support' movement killing the help desk?

AppleCare+ for iPad offers 2 years of coverage for $99

www.appleinsider.com
New iPad buyers can now opt for two years of coverage for their iPad, including repairs and technical support, for $99 with AppleCare+....
AppleCare+ for iPad offers 2 years of coverage for $99

Oracle, managed services provider to settle suit over third-party support

www.pcworld.com
Oracle and managed services provider ServiceKey have come to a proposed settlement of an intellectual-property lawsuit Oracle filed against the company last year.Oracle sued ServiceKey in February 2012, alleging that it and another company, Federal Business Systems Corporation, were part of a "gray market" conspiracy that unlawfully used Oracle's...
Oracle, managed services provider to settle suit over third-party support

HTC Droid Incredible 4G LTE update to bring global roaming, Isis wallet

www.engadget.com
HTC's Droid Incredible 4G LTE gave us a pleasant surprise by providing a capable Android phone that didn't have to be supersized. It's gone largely untouched since its mid-year introduction, though, which makes a new and imminent update all the more important. The upgrade's biggest trick is support for...
HTC Droid Incredible 4G LTE update to bring global roaming, Isis wallet
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