tims

tims

T-Mobile just passes the buck for my faltering iPhone 4

www.guardian.co.uk
The mobile phone retailer insists I have to resolve the problem directly with AppleI have a two-year contract for an iPhone 4 through T-Mobile that I took out in September 2011. The touchscreen has been malfunctioning for weeks but T-Mobile has told me I have to resolve it with Apple...
T-Mobile just passes the buck for my faltering iPhone 4

Why does BT charge so much to end broadband connection?

www.guardian.co.uk
I feel I'm being ripped off by a bill for nearly £30 to end serviceMy fiance and I moved from our rented flat in London, where we had broadband, and moved temporarily in with my parents so we wanted to terminate our account. I was told we would have to...
Why does BT charge so much to end broadband connection?

Snooping around - in pictures

www.guardian.co.uk
From a Cornish thatch to a perpetual chantry in DevonAnna Tims...
Snooping around - in pictures

Trying to cancel with T-Mobile turned into a shouting match

www.guardian.co.uk
The company initially refused to speak to me and then when I called back with my father, they turned aggressiveAs a teenager, I had to take out a mobile phone contract with T-Mobile in my father's name. Now I am of age, I wanted to cancel this to take advantage...
Trying to cancel with T-Mobile turned into a shouting match

Amazon Marketplace has not sent me my phone - what can I do?

www.guardian.co.uk
The law is on your side - and so is Amazon's guaranteeI bought a mobile phone via Amazon Marketplace in March. I have never received it and contacted the company, which informed me it uses a parcel firm for deliveries. The delivery firm claims the phone was signed for at...
Amazon Marketplace has not sent me my phone - what can I do?

My Orange phone lost its number ... and four sim cards

www.guardian.co.uk
All EE will say is an 'isolated technical error' is to blameI bought a mobile phone for emergency use only from Orange, now EE, in 2011 and retained my old phone number. In January this year a message claimed the sim card was invalid. A new one was fitted, but...
My Orange phone lost its number ... and four sim cards

We Want A 1% Finders Fee On A Super Obvious Deal That Has To Happen Between AOL And Apple (AAPL, AOL)

www.businessinsider.com
AOL CEO Tim Armstrong has learned that Wall Street will tolerate big, multi-hundred million dollar bets on content if he can, simultaneously, figure out ways to sell AOL's non-strategic assets and share some of the cash with shareholders. One of these non-strategic assets on the block is Mapquest. Apple has...
We Want A 1% Finders Fee On A Super Obvious Deal That Has To Happen Between AOL And Apple (AAPL, AOL)

I can't squeeze my £50 deposit refund out of Orange

www.guardian.co.uk
The mobile phone provider says speak to the store... then the store manager says speak to the providerIn June 2012 I upgraded my mobile handset and contract with Orange. I was told I had to pay a £50 deposit which would be credited to my account after four months. It...
I can't squeeze my £50 deposit refund out of Orange

PayPal was no friend when I needed some protection

www.guardian.co.uk
The company that sold me my tickets went into administration. Now I can't get my money backI ordered tickets online in December for the musical The Lion King. After weeks of chasing the seller, Theatre Line, I discovered that it had gone into administration. As I'd paid through PayPal, I...
PayPal was no friend when I needed some protection

Living on borrowed call time as Vodafone fails to deliver

www.guardian.co.uk
When our two sons needed new smartphones to take on their travels, we had to lend them our ownI tried to order smartphones for my two teenage sons and an iPhone 4 for myself. I was told by Vodafone that there would be a wait for the iPhone, but the...
Living on borrowed call time as Vodafone fails to deliver
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